Do your employees understand your biggest cost drivers when it comes to your benefits? Do they understand how those impact the cost of providing those benefits? How do you introduce them to new programs? Do they understand which benefits impact those cost drivers?
Educating your employees about these critical issues and programs can not be done during annual enrollment. The process must contain multiple touchpoints, and must explain these in easy to understand language. Build awareness around the benefit programs, and how these claims and risk factors impact the cost to your organization.
