Empowering Organizations to Thrive
Strategy.
Communication.
Improve.
Ensuring employees value their benefits is what Touchpoints is all about.
Our History
Touchpoints was founded in 2009 by consultants with a combined 60 plus years of HR, employee benefits communication, organizational development, and change management experience.
We help our clients take complex ideas, messages, and programs, and make them simple and easy to understand. We deliver year-round, sustainable, targeted, results-oriented communication to:
- Develop and improve the employer’s internal brand
- Address employer-specific risk factors, claims, and cost drivers
- Engage diverse employee groups through innovative communication techniques proven to get results
- Reach beyond the workplace and engage the entire family to create a culture of health
- Strengthen the relationship between the workforce and management with ongoing, consistent and jargon-free communication
- Develop smart benefit consumers
We minimize the noise, cut through the clutter, and get people’s attention. We know what works—and quite frankly, we know what doesn’t.
We Believe
Employees who understand and value their benefits take greater responsibility for their health, make wiser benefit decisions, advocate for their company, and help employers attract and retain top talent, while benefit advisory firms play a crucial role in crafting and sustaining impactful benefits programs.
Companies Served: Trusted by organizations of all sizes to deliver impactful communication strategies.
Employees Educated: Empowering individuals to understand and optimize their benefits effectively.
Saved: Helping employers achieve significant cost reductions through smarter benefits utilization & communication.
Our Team. Count on us for expertise, resources, and caring service to exceed expectations.
Chip Abernathy
President
Chip Abernathy leads TouchPoints with a hands-on approach, creating effective communication strategies and building lasting partnerships with employers and benefits advisors. With decades of experience, including work with high-profile clients like Nokia and Sysco Foods, he’s committed to helping employees better understand and utilize their benefits. A Texas A&M graduate, Chip is active in his church, community, and enjoys time with his wife, three children, and cheering on Texas Aggie football.
Kate Moehnke
Senior Communication Strategist
Kate has a gift for transforming complex ideas into clear, actionable employee communications that drive behavior change. She leads projects from strategy to production, ensuring every detail aligns with client goals. A Texas A&M communications graduate and member of the International Association of Business Communicators, Kate is passionate about helping employees improve their well-being while strengthening their employers’ benefits plans. Outside of work, she enjoys running and spending time with her husband and two children.
Shantell Sullivan
Senior Account Manager
Shantell is passionate about getting it right the first time and keeping it right, ensuring flawless execution of every Portal and PocketPal. Employers trust her to deliver seamless results, and benefit advisor partners rely on her attention to detail. Since joining Touchpoints in 2018, Shantell has used her extensive experience in medical, human resources, and customer service to expertly manage client projects. Outside of work, she enjoys spontaneous road trips and traveling with her family. A Certified Notary Signing Agent and budding photographer, Shantell captures beautiful moments of friends and family through her lens.
Jaqcue Abernathy
Director of Strategy
Jacque combines strategic thinking with an obsession for getting it right every time, delivering communication strategies that exceed expectations. With over 16 years of experience, she specializes in simplifying complex benefit programs into engaging, easy-to-understand messaging. A Texas A&M psychology graduate and founder of WayPoint, Jacque has consulted globally, including managing a communication practice in Sydney, Australia. In her free time, she enjoys riding her Peloton, cooking for her family, and dreaming of days spent by the lake.
Reviews from Partnered Businesses
Chip and his staff have been instrumental in upping our game! Chip and his staff take the time to listen to our needs and offer terrific advice and strategies. They get our […]
Working with Touchpoints has allowed us to bring a really impressive and unique solution to solve benefits communication for our clients. I think our clients see us as being able to deliver […]
Working with Chip and the Touchpoints team has transformed our agency’s reputation, positioning us as true consultative partners. Their seamless integration into our team ensures a client-centric focus that strengthens relationships and […]
Our clients love the Touchpoints technology. It is an easy to navigate benefit solution site where employees can view all of their plan information in one place.
