Simplify Benefits.
Empower Employees.
Deliver Measurable Results.

Touchpoints transforms how HR leaders communicate benefits—so employees make better choices, companies lower costs, and HR is seen as a trusted business partner.

What HR Leaders Face

You’ve invested in great benefits, but employees don’t fully understand or use them.

The result? Confused employees, wasted investment, and frustrated leadership.

Partnership, Not Just Product

At Touchpoints, we simplify benefits so employees make better choices and companies achieve better outcomes.

We combine proven strategy with a powerful platform to deliver:

Our 3-Step Path to Success

Step 1:
Discovery & Strategy

We start with a collaborative session to understand your goals, current communication gaps, and benefits landscape. Then we create your 12-month COMS Blueprint, aligned to your business priorities.

Step 2:
Year-Round, Multi-Channel Communication

Using LinQed Online, we unify your messaging across all channels—email, text, push notifications, Microsoft Teams, and more—ensuring no employee misses critical updates.

Step 3:
Engagement & Measurable Outcomes

We deliver personalized, bite-sized content that improves benefits understanding, increases participation in cost-saving programs, and gives you analytics to prove ROI.

Results That Matter

With Touchpoints, you’ll see:

Strategic HR Positioning

Data that proves HR’s value to leadership.

Lower Costs

Smarter choices lead to fewer unnecessary claims and reduced expenses.

Higher Benefits Utilization

Employees understand and use the resources available to them.

Improved Engagement

Communication that reaches everyone, from deskless workers to remote teams.

What Our Clients Say

Partnering with Touchpoints completely changed how we engage our employees around benefits. Adoption rates are up, and leadership finally sees HR’s true impact.

VP of People, Regional Retail Operation

Insights & Strategies

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Reviews from Partnered Businesses

Chip and his staff have been instrumental in upping our game! Chip and his staff take the time to listen to our needs and offer terrific advice and strategies. They get our […]

Glen G.

Working with Touchpoints has allowed us to bring a really impressive and unique solution to solve benefits communication for our clients. I think our clients see us as being able to deliver […]

Gary J.

Working with Chip and the Touchpoints team has transformed our agency’s reputation, positioning us as true consultative partners. Their seamless integration into our team ensures a client-centric focus that strengthens relationships and […]

Lauren Y.

Our clients love the Touchpoints technology. It is an easy to navigate benefit solution site where employees can view all of their plan information in one place.

Susan C.