Simplify Benefits.
Empower Employees.
Deliver Measurable Results.
Touchpoints transforms how HR leaders communicate benefits—so employees make better choices, companies lower costs, and HR is seen as a trusted business partner.
What HR Leaders Face
You’ve invested in great benefits, but employees don’t fully understand or use them.
The result? Confused employees, wasted investment, and frustrated leadership.

Partnership, Not Just Product
At Touchpoints, we simplify benefits so employees make better choices and companies achieve better outcomes.
We combine proven strategy with a powerful platform to deliver:
Clarity
Clear, plain-language benefits communication that removes confusion.
Consistency
Messaging across email, SMS, push, Teams, and news feeds.
Care
A service-first approach that puts people above process.
Our 3-Step Path to Success
Step 1:
Discovery & Strategy
We start with a collaborative session to understand your goals, current communication gaps, and benefits landscape. Then we create your 12-month COMS Blueprint, aligned to your business priorities.
Step 2:
Year-Round, Multi-Channel Communication
Using LinQed Online, we unify your messaging across all channels—email, text, push notifications, Microsoft Teams, and more—ensuring no employee misses critical updates.
Step 3:
Engagement & Measurable Outcomes
We deliver personalized, bite-sized content that improves benefits understanding, increases participation in cost-saving programs, and gives you analytics to prove ROI.
Results That Matter
With Touchpoints, you’ll see:
Strategic HR Positioning
Data that proves HR’s value to leadership.
Lower Costs
Smarter choices lead to fewer unnecessary claims and reduced expenses.
Higher Benefits Utilization
Employees understand and use the resources available to them.
Improved Engagement
Communication that reaches everyone, from deskless workers to remote teams.
What Our Clients Say
Partnering with Touchpoints completely changed how we engage our employees around benefits. Adoption rates are up, and leadership finally sees HR’s true impact.
VP of People, Regional Retail Operation
Insights & Strategies
- Date
- August 29, 2025
Why HR Struggles to Show ROI HR teams know the value of employee engagement and benefits programs—but proving it to leadership isn’t always easy. Without measurable outcomes, HR can be seen as […]- Date
- August 29, 2025
The Hidden Cost of Underused Benefits Even the best benefits program loses value if employees don’t understand it. When people don’t know what’s available—or how to use it—they miss out on resources […]- Date
- August 29, 2025
Communication Gaps Cost More Than You Think In every organization, even small breakdowns in communication can create big problems. Without a clear, consistent flow of information, employees feel disconnected, confused, and disengaged. […]- Date
- August 29, 2025
Burnout is More Than a Buzzword For large organizations, burnout isn’t just an employee wellness issue—it’s a business risk. Left unchecked, it drives absenteeism, turnover, and healthcare costs through the roof. Three […]- Date
- August 29, 2025
The Talent War is Real If you’re an HR leader or benefits advisor, you know how fierce the competition for talent has become. Skilled employees have more choices than ever—and benefits can […]