Legal Center

Last Updated: 9-3-25

At Touchpoints, we believe in building trust through transparency. Below you’ll find our key agreements and policies that define how we deliver services, protect data, and support our clients.

Master Software and Services Agreement (MSSA)
Outlines the overall terms governing your use of Touchpoints solutions, including responsibilities, limitations, and compliance standards. Read the Master Software and Services Agreement

End User License and Subscription Agreement (EULA)
Defines the rights and responsibilities of end users, including licensing terms, permitted use, and subscription details for LinQed Online. Read the End User License and Subscription Agreement

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Data Processing Agreement (DPA)
Explains how Touchpoints processes, protects, and manages data in compliance with privacy regulations such as GDPR and U.S. data protection standards. Read the Data Processing Agreement

Service Level Objectives (SLOs)
Sets expectations for uptime, performance, and support, ensuring you know what level of service to expect from Touchpoints. Read the Service Level Objectives

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Schedule of Third-Party Services
Provides transparency into the third-party technologies, integrations, and service providers we partner with to deliver LinQed Online securely and effectively. Read the Schedule of Third-Party Services

Need Help?

For questions about any of these agreements or your rights, contact us at:
sales@yourtouchpoints.com
+1 (844) 824-7871