Measuring employee response to your benefits communication activity is a key element in understanding how you can continuously improve communications. And, even more importantly, how you can improve plan design while motivating employees to play their role in cost control and plan success.
That’s why the Touchpoints team continuously monitors every employer’s Performance Dashboards and proactively recommends plan adjustments as needed. We also conduct an annual Performance Dashboard Review to continuously improve plan performance.
Here are some of the Performance Dashboards available to you.