When employees need healthcare – especially in an emergency or critical situation – they rarely think about the most cost-effective way to get the care they need. Most often, they simply do what they’ve always done; which could mean an unnecessary and expensive trip to the ER when their needs could have been met just as well by a telemedicine provider.
The Pocketpal is there when employees need it most. It eliminates confusion that causes poor decisions, expensive and time-consuming claims issues, and, ultimately, employee dissatisfaction with their benefits.
The Pocketpal contains benefit plan details, personal documents, and important resources like carrier websites and phone numbers. It stores their benefit ID cards and plan-specific information about doctors, facilities, pharmacies and prescription drugs. There is a place for keeping notes, plus specific resource information and key contacts in the event employees have questions about their benefits.
Employers can add custom buttons for things like telemedicine, prescription drug discount sites, and other information they want to share with employees and their dependents. The Pocketpal also has a built-in-message center allowing employers to communicate with employees using push notifications.
- A lost or missing ID Card is the #1 reason employees call carriers or the HR department for help.
