- Account managers are freed from the burden of constantly developing and distributing employee communication
- The real and perceived value of benefit programs is vastly increased
- The agency’s ability to attract, retain and optimize relationships with great clients is enhanced
TouchpointsHUB allows our clients to easily execute a year-round communication blueprint. The HUB outperforms expectations by empowering effective communication with integrated capabilities like email, text, mms, and the message center in the Touchpoints Portal. The HUB is plugged into our content library, giving our clients access to over 550 articles on everything from the basics of benefits to stress to saving for retirement.
In addition to giving our clients access to purposely scheduled, year-round communication, the HUB makes on demand communication easy whenever it is needed. It also gives clients access to live, real-time portal and app analytics.
- 92% of text messages are opened within 3 minutes and 98% of all text messages are opened.
- Email is a familiar tool that most employees have access to either through work or personally.
- To create awareness, influence behavior and actually cause positive change, you can’t just talk about benefits at open enrollment… you need year-round communication!