Fighting Employee Burnout with Better Benefits Communication

Burnout is More Than a Buzzword

For large organizations, burnout isn’t just an employee wellness issue—it’s a business risk. Left unchecked, it drives absenteeism, turnover, and healthcare costs through the roof.

Three common causes we see in corporate teams:

  • Overwork and unclear boundaries — employees feel “always on”
  • Underutilized wellness programs — support exists, but no one knows how to access it
  • Poor communication from leadership — employees feel disconnected from purpose and resources

What Happens When You Address Burnout Through Benefits

When you connect employees to the right programs and resources, you can:

  • Boost productivity by helping employees manage stress and stay focused
  • Reduce healthcare costs through preventive care and proactive wellness participation
  • Increase retention as employees feel supported and valued

A Client Success Story

One of our national clients saw burnout levels spike after a major company expansion. They had incredible wellness and mental health benefits in place—but most employees had no idea they existed.

We implemented the COMS Blueprint alongside LinQed Online, pushing clear, bite-sized communications across email, text, Teams, and internal news feeds.

Within 12 months:

  • Wellness program participation jumped by 63%
  • EAP (Employee Assistance Program) usage doubled
  • Claims related to stress-related illnesses dropped noticeably
  • Engagement survey scores improved by 22% in “Wellbeing Support” categories

The Burnout Prevention Quadrant

We use a four-part model to fight burnout:

  1. Awareness – Employees know wellness support exists
  2. Accessibility – They can easily find and use programs
  3. Engagement – They regularly participate in activities and services
  4. Feedback – You measure and improve based on employee input

When all four are met, burnout rates drop and engagement rises.


The Big Myth

Myth: “Burnout is just part of high-performance work cultures.”
Truth: High performance and high wellbeing can coexist—if benefits communication is clear, consistent, and connected to employees’ daily lives.


The Next Step

Burnout is costly—financially and culturally. Touchpoints helps organizations turn underused wellness programs into powerful tools for resilience, retention, and results.

Schedule Your Demo to see how our COMS Blueprint and LinQed Online can help you prevent burnout before it starts.

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