We’ve all been there: sitting in a meeting, reading an email, or hearing an update
that feels incomplete, unclear, or simply not relevant to our day-to-day work. And the
truth is—when employees feel unheard or misaligned, it doesn’t just frustrate them.
It impacts their health, productivity, and the organization’s bottom line.
Recent data shows just how wide the gap is between leaders and employees when it
comes to communication. Twenty-seven percent of leaders believe their staff are fully
aligned with company goals. But only 9% of employees feel the same. That
disconnect is more than a statistic—it’s a warning sign. AXIOS IC Report 2025
The Hidden Cost of Poor Communication
- Missed information: Employees say critical updates about goals, operational
changes, or processes aren’t being shared often enough or when they are, the
messages miss the mark. - Wasted time: Ineffective communication drains productivity. Many employees
lose the equivalent of 41+ workdays each year just searching for information,
clarifying misunderstandings, or chasing down missing context. - Lower morale: When clarity and alignment falter, motivation and engagement
drop. People who feel unheard are more likely to disconnect; not just from
their work, but from the organization as a whole.
Why It Matters for Health and Well-Being
Communication isn’t just a “nice to have” it directly affects how employees feel.
When workers constantly struggle to get the information they need, it raises stress
levels, increases burnout, and chips away at trust in leadership. Over time, that takes
a toll on both mental and physical health.
The Leadership Opportunity
The good news? This is a solvable problem. Leaders who close the communication
gap can unlock powerful outcomes:
- Employees who feel informed and empowered.
- A workforce that’s more motivated, engaged, and connected.
- Less wasted time, lower stress, and healthier teams.
Think about the last time you struggled to get the information you needed, or when
your ideas didn’t make it past the meeting room. How did it impact your motivation,
focus, or even your health? As leaders, have you noticed when a lack of clarity slowed
projects, lowered morale, or left people feeling disconnected? When employees feel
heard, organizations don’t just gain alignment, they gain trust. And trust is the
foundation for stronger engagement, lower costs, and sustainable success.
Your experiences matter. Sharing them not only validates others who may feel the
same but also sparks ideas for how organizations can bridge these gaps and build
healthier, more connected workplaces.
Want to see how better communication can transform your organization?
Visit yourtouchpoints.com or Schedule a Demo today to start creating a workforce
that feels heard, supported, and engaged.
