Beyond Renewals. Beyond Benefits.

Your year-roundbenefits communication platform.

More than software. LinQed Online is a branded, always-on communication system — built on strategy, automated across every channel, white-labeled to you, and proven with live ROI data. One platform that turns the benefits you already offer into better choices, lower costs, and proof of impact.

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Reach Equity™

✉

EmailDesk & office staff

Core channel

✆

Text / SMSDeskless & remote

High reach

◧

MS TeamsIn-flow nudges

In the flow

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Web app & portalDependents included

Always on

Illustrative channel-to-audience fit — not client open rates or deliverability data.

Employees make better choices — and companies achieve better outcomes — only when communication is clear, consistent, and accessible all year. LinQed Online is the system that makes that happen, powered by Touchpoints' service-first partnership from launch to measurable results.

What it does

One platform. Six ways it works for you.

Strategy-based communication

Built on proven engagement frameworks — not random blasts. We plan the year with you so the right message lands at the right time.

Automated multi-channel delivery

Text, email, MS Teams, portal & web app. Set once, runs all year — no one on your team ever has to hit "send."

White-labeled dashboard

Branded to you — your name and relationship front and center. Employees see one trusted destination, not a third-party tool.

Mobile-first & portal

Reach deskless workers and dependents anywhere — no firewall, no friction, on any device, anytime.

Real-time analytics

Prove engagement and ROI with live data the C-suite actually wants — moving from "we sent it" to "it changed behavior."

AI guidance In development

An agentic AI assistant — built on Claude and guard-railed to each client's own benefits data — is on the way to answer employee questions instantly.

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How it works

Begin with strategy. Run it all year.

Strategy

Begin with a strategy

A collaborative session to understand your population, goals, and gaps — then your 12-month COMS Blueprint, aligned to business priorities.

Centralize

Centralize communication

Unify messaging across email, text, MS Teams, and your branded portal — so no employee misses a critical update.

Engage

Educate & engage

Personalized, bite-sized content that improves understanding and drives participation in cost-saving programs.

Improve

Track & improve

Live analytics show what's working, prove ROI to leadership, and let us retune the plan in-flight — no rebuild required.

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Reach Equity™

Simplify communication. Amplify impact.

LinQed Online unifies every channel into one branded hub — so the right message reaches the right person at the right time, whether they're at a desk, on a shop floor, or at home with their family.

We call it Reach Equity™: text and email working together to reach every employee — including remote and deskless workers who have no corporate email — so no one gets left out of the message.

Deliver relevant, easy-to-understand content and education that drives action
Dependents included — not locked out like most intranets
Backed by Touchpoints' content library and proven strategy

Reach Equity™ is a trademark of Touchpoints.

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One message. Every channel.

Email Text / SMS MS Teams Web app & portal News feed

24→80%

wellness participation

10X

lower cost ER vs. UC

$3.27:$1

wellness ROI per $1

Live site and communication analytics — opens, logins, and the content employees actually engage with
Reach Equity™ insight — proof you're reaching everyone, including remote and deskless workers with no corporate email
Model ROI from your own data — upload utilization and claims data to project savings and prove impact to leadership

See the ROI in a demo

Prove it

Built to show outcomes, not just opens.

Most tools stop at opens and clicks. LinQed Online ties communication to the outcomes that move a plan — utilization, behavior change, and cost — and gives you the live dashboard to prove HR's impact to leadership.

One platform

Two ways to win — built for the people who run benefits, and the firms who advise them

For employers & HR

Proof of HR's impact

Turn your benefit spend into better choices, stronger engagement, lower avoidable costs, and proof of HR's impact — without adding more work to your team.

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For brokers & firms

Harder to replace at renewal

Put your name on a white-labeled, year-round benefits communication platform that helps you win accounts, create measurable value, and become harder to replace.

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Good questions

How LinQed Online works in practice

The practical details behind the platform — what gets delivered, by whom, and how fast.

What does LinQed Online actually deliver?

A branded, always-on benefits communication system: a 12-month campaign calendar, plain-language content, multi-channel delivery, and live reporting that connects messages to behavior.

Which channels do messages go out on?

Email, text, Microsoft Teams, push notifications, and a mobile web experience. The mix is chosen per audience, because a warehouse crew and a corporate office do not read the same way.

Who writes the content — us or you?

We do. You review and approve. The point of the platform is to remove production work from your team, not add a content calendar to it.

What does implementation look like?

Discovery, then a proposal with your communication blueprint, then build and launch. Most programs are live within weeks rather than quarters.

How is it branded?

Fully. Employers get one on-brand source of truth for benefits; brokers and advisory firms can deliver the entire platform under their own brand.

Ready to engage employees and prove ROI?

See how LinQed Online turns complex benefit programs into clear, branded, measurable communication.

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