Touchpoints Benefits Communication Scorecard

Measure how effectively your organization connects employees to the value of their benefits. Powered by the COMS Blueprint.

Name(Required)

Scorecard

Instructions:
Rate each statement from 1–5:
1 = Strongly Disagree | 5 = Strongly Agree

Our benefits communication strategy is directly aligned with core business goals—like cost control, risk reduction, and talent retention.(Required)
Leadership champions and invests in benefits communication as a strategic priority, not just an HR task.(Required)
Employees understand how their benefits work, what they cost, and how they improve their lives.(Required)
Communication happens year-round and is tied to real employee needs—not just open enrollment.(Required)
We can easily reach every employee, spouse, and dependent—no matter location, role, or language.(Required)
Ongoing communication reduces repetitive HR questions, freeing time for high-value work.(Required)
Employees and dependents have 24/7 access to benefit information that is mobile-friendly and easy to navigate.(Required)
Education efforts lead employees and dependents to make smarter care choices (e.g., urgent care vs. ER, preventive screenings).(Required)
Our communication drives measurable behavior changes that lower unnecessary costs and improve outcomes.(Required)
We measure ROI on communication efforts and adjust strategies to increase engagement and impact.(Required)