Year-round benefits communication isn't a cost line — it's a multiplier on the benefits you already offer. One redirected ER visit, one early diagnosis, one engaged employee — each one shows up in lower claims. Here's the proof, with the data behind every number.
of total compensation goes to benefits — yet most employees don't use what they already have.
wasted every year on avoidable ER visits for conditions that belong in urgent care.
higher treatment costs when cancers & chronic conditions are caught late instead of early.
Every one of those dollars is a number you can move — not with more benefits, but with better communication.
Sources: U.S. BLS (ECEC) 2025; Health Affairs (avoidable ER); LinQed clinical ROI analysis drawing on KFF & Nomi Health.
The field is shifting — and most teams can't prove the difference.
of teams still track only opens and clicks.
connect their communications to real business outcomes.
Touchpoints gives you the proof the other 88% can't show.
Source: ContactMonkey & Gallagher, 2026 State of Internal Communications.
Each of these is a real, sourced result — and just a few of the many outcomes better communication moves. Tap any number to see the data behind it.
A single emergency-room visit costs roughly ten times the same care delivered at urgent care.
30–50% of ER visits could be safely handled at urgent care. Redirect them and you save $1,000–$2,500 every time.
Source: Health Affairs avoidable-ER utilization analysis.
Early detection is the single biggest lever in a health plan. Breast cancer treatment cost by stage:
Communication that drives screening can move a diagnosis up a stage — saving roughly $262K per case.
Source: KFF 4-year median treatment cost by stage.
Keeping a diabetic employee engaged in their care costs a fraction of treating complications.
Sustained engagement saves about $48K per case — and one chronic-condition population can hold dozens of them.
Source: Nomi Health employer claims analysis.
The benchmark wellness-program ROI from Johnson & Johnson's decade-long study — proven at scale.
Johnson & Johnson's decade-long employee engagement program returned $3.27 in medical cost savings for every $1 invested in wellness — about $250M saved over the period.
Source: Harvard Business Review / Johnson & Johnson.
What coordinated, year-round communication did to participation at a Tennessee school district.
More than 3X participation — driven by communication, not by changing a single benefit.
Source: Touchpoints client program, TN school district.
These are just a few of the outcomes better communication moves — each one driven by employees finally understanding and using the benefits they already have.
After payroll, benefits are the biggest investment you make in your people — 30%+ of total compensation. Year-round communication is what turns that investment into better choices, lower claims, and healthier employees.
Source: U.S. BLS (ECEC) 2025 — benefits ≈ 30% of total compensation.
Take this ROI to your CFO and turn benefits communication from a cost into proof of HR's impact.
Carry this story into every renewal — the measurable value that makes your firm harder to fire.
Every group is different. Schedule a demo and we'll build your specific ROI model — or start with the 3-minute scorecard to see where you stand.